Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how TecnoOspite Solutions ("we", "us", or "our") collects, uses, and protects information when you visit or use our online platform and services.

Information We Collect

When you visit our site or use our services, we may collect certain information. This can include information you provide directly to us, such as when you fill out a contact form, request a demo, or communicate with us. This information may include your name, email address, company name, job title, and other details relevant to your inquiry or use of our services.

We may also automatically collect certain information about your visit to our site, including your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This information helps us understand how visitors use our site and allows us to improve the online experience.

Our services, such as Hotel Reservation Management Systems or Property Management Systems, process data on behalf of our clients. This data is handled according to the specific agreements with our clients, who are the data controllers for that information. This privacy policy primarily covers data collected directly through our website and interactions with us about our services, not necessarily the end-user data processed within the systems our clients use, except where we are processing it as a data processor under specific contractual terms.

How We Use Your Information

We use the information we collect for various purposes:

• To respond to your inquiries and fulfill your requests for information about our services.
• To provide and improve our online platform and services.
• To analyze usage trends and visitor behavior to enhance the performance and features of our site.
• To communicate with you about updates, offers, or information related to our services, where you have indicated a preference to receive such communications.
• For internal business purposes such as data analysis, audits, fraud prevention, and developing new products and services.
• To comply with legal obligations and protect our rights.

Data Protection and Security

We implement technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, communication services, and customer support. These third parties are contractually obligated to keep your information confidential and secure and are authorized to use your information only as necessary to provide these services to us.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember you and understand how you use our site. You can typically manage your cookie preferences through your browser settings.

Third-Party Links

Our site may contain links to third-party websites. This privacy policy applies only to our online platform. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Data Rights

In accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.
• The right to request rectification of inaccurate or incomplete information.
• The right to request the erasure of your personal information under certain conditions.
• The right to request restriction of processing your personal information.
• The right to object to the processing of your personal information.
• The right to data portability (receiving your information in a structured, commonly used, and machine-readable format).
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you can contact us at: